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Accessibility

All our rooms are accessible for most wheelchair users and we have an Evacuation Chair in case of fire. We have a duty phone which you can call any time for assistance (the number will be given to you on arrival). Please ask a member of staff if you require assistance accessing any of our spaces.  There is step-free access to Reception via the main glass door by the pedestrian crossing. 

Binks Hall:

- Four steps with a handrail up to the hall from Reception

- Platform lift available operated by staff, taking up to 250kg 

St Ninians Hall:

- Step-free via the main door and a second door to the hall

Baillie Room:

- One flight of stairs up

- Lift available from Reception

Cowan Room:

- One flight of stairs down and three steps up from Reception

- Portable ramp available via a side door

Sanctuary:

- One flight of stairs up

- Lift available from Reception

Social Enterprise Hub:

- One flight of stairs down from Reception

- Ramp access via a side door 

Toilets

All our toilets are gender neutral. They are located as follows:

  • Two through the door at the back of the Binks Hall (one wheelchair accessible)

  • Two through the door past Reception (one on the left, one wheelchair accessible on the right)

  • Two upstairs (one on the first floor near the Baillie room, and one on the second floor)

  • One downstairs in the Enterprise Hub (wheelchair accessible)

  • Three downstairs through the door on the right of the Enterprise Hub

  • Two downstairs through the door at the back of the Enterprise Hub and to the right (near the Cowan room)

Offices

If you are visiting one of the organisations that use our offices, you can call them directly using the door buzzers:
- outside the black door further along the road from the main entrance
- outside the black side door on Brown Street

Door Widths

The following table lists the minimum measurement door widths during the entire journey through the Centre to that location. Please contact us if you would like us to talk you through access routes to different spaces.

Door Location
Main Entrance
Binks Hall, via Platform Lift*
Binks Hall Accessible Toilet
Baillie Room (via Main Lift)
Sanctuary (via Main Lift)
St Ninian's Hall (via Main Lift)
St Ninian's Hall Accessible Toilet
Cowan Room (via side entrance ramp)

* Platform Lift footprint: 88cm x 160cm

Min. Door Width (cm)
105cm
104cm
80cm
94cm
86cm
90cm
85cm
77cm

Other Access Requirements

We are always happy to do what we can to try and meet visitors' needs. 

  • Prayer/Private Spaces: Please ask a member of staff if you need somewhere to pray, decompress, or breastfeed. More often than not we will have a room available for you to use. 

  • Baby Changing: Changing tables are located in the accessible toilet outside St Ninians hall, and the toilet in the Social Enterprise Hub. 

  • Hearing Loop: None of our spaces have a hearing loop at present. 

  • Wifi: Free Wifi is available for all our visitors. 

  • Noise/Lighting: We do not play music in common areas and all rooms have natural light as well as artificial lighting and blinds. The two halls and the Sanctuary have adjustable lighting that can be dimmed if needed. 

  • Ventilation: All our spaces have windows that can be opened, except the Sanctuary. In St Ninians hall the windows do not open wide, but doors can be propped open if desired. For late evening events, windows may need to be closed to avoid disturbing our neighbours. 

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